Pending Balance

leadm91
Contributor
Contributor

This man has paid for his item but i have not recieved any money and he said that he has paid for it, it still says pending after a week. How can i get this money so i can send him his item.

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3 REPLIES 3

BigKahuna97
Frequent Contributor
Frequent Contributor

Is it pending because he paid you with an e-check or was this an eBay sale and you are waiting on the 21 hold?

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leadm91
Contributor
Contributor

it was an ebay sale, it was my first sale and i dont really know what to do..

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BigKahuna97
Frequent Contributor
Frequent Contributor

They will hold the funds for 21 days or until the buyer leaves you positive feedback or a delivery/tracking number shows the item to be delivered. Be sure to stay in touch with the buyer.  If it were me and the item had not shipped in 7 days I would start to demand a refund.  Try touching base with the buyer before you ship the item to let him know whats going on.  Let him know you are new to eBay and learning as you go.

 

Hope this helps

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