You can file a complaint with The Department of Financial Institutions for The state of California "DFI", The Attorney General's Office, The Federal Trade Commission, The BBB and you can also file a complaint with the District Attorney's Office in Santa Clara where Pay Pal is located. Pay Pal Smart Connect is not very smart. Pay Pal takes other people's money and has no clue as to what the other employee's have said or done whether it be in the United States, The Philippines and India therefore responding to you without all the facts making them look even worse (Pay Pal). Keep all your records file online its easier and faster and whenever you talk to PayPal Smart Connect/PayPal/GE Money even if the person you are talking to gives you a false name like I have been given and things being picked and chose by that person as to what they want to put in the computer pertaining to your call for your account, YOU have your telephone bill which shows you called and they can say you didn't till they are blue in the face and it still wouldn't be true because this is the AGE of Technology. Good Luck
