unusual movements We need your help to keep your account secure and prevent unauthorized access

[briam]

English:

hello, I need help, I have a paypal account and it tells me the following "We have observed some unusual movements
We need your help to keep your account secure and prevent unauthorized access. For security, we can apply limitations to your account until you take the necessary actions. "
then he asks me for the confirmation of my identity and the phone, I am really a minor and he does not accept the identification document, I have money in that account!

Spanish:

hola, nesecito ayuda, tengo una cuenta de paypal y me dice lo siguiente "Hemos observado algunos movimientos poco usuales
Necesitamos su ayuda para mantener su cuenta segura y prevenir un acceso no autorizado. Por seguridad, podemos aplicar limitaciones a su cuenta hasta que realice las acciones necesarias."
luego me pide la confirmacion de mi identidad y el telefono, la verdad soy menor de edad y no me acepta el documento de identificacion, tengo dinero en esa cuenta!

[kernowlass · Accepted solution]

@briam 

Paypal does not allow account holders under the age of 18.
PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.
As you would be unable to verify your account it would be locked for further use.
Minors can’t enter legal contracts so you won’t have any recourse to get your money back.