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I got caught in the covid 19 frenzie of at least entertaining myself of social networks Instagram WOW! what a mistake I spent over 1000.$ USD on many purchases batterie tester from leite network technology co,. LTD total junk defective funny the postal stamp was written for return ( the address was in my country ) hair removal extra mini bottles that remove no9thing and can barely cover 4 inches 95 USD glue to repair clothes LOL what a Joke nothing more Than Elmer's glue in 15 ml 95$ usd also and much more
what a surprise not true if i wanted my money back have to ship to China with tracking and full insurance;-( cost twice what i paid for the item So dead end
From the same seller on Instagram, i purchased soap to remove the grey hair LOL super cheap stinky soap and it absolutely don't work again impossible to be refunded in addition received 65 days after ordered.
bUT THE ADDRESS IM REPORTING HERE IS ANOTHER SELLER! Same modus operandi ! in addition, its impossible to even print a stamp to much missing or wrong info beware of this companyt ASER.CO under the <removed> not so serious a gmail account wich company uses a gmail adress to get money right there this should say something ! it means they dont have a true web site with an email like refunds @ aserco .com ?
and everywhere on the web these instagram dealers have thousands of bad reviews
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Disputes
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/ca/for-you/shop/refunded-returns
Advice is voluntary.
Kudos / Solution appreciated.
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