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item not received

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New Community Member

item not received

I oredered an item back in June that I never received. I thought I was ordering a Nintendo Switch. It's been over two months and still nothing. The website I ordered it from had false contact information and I tried e-mailing several times receiving no response. I requested a refund from PayPal and now they are informing me that I have to send back the product to receive a refund and they closed my case. There is no product to return! HELP

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Contributor

Re: item not received

Hi, I got the same issue as you. I bought a switch from a fake website as well and they never replied emails. Did they give you a tracking number?