got a refund but its not reflecting on my bank statement

Nkhoma
Contributor
Contributor

HI PayPal comm

I recently filled a dispute against Gearbest for failing to deliver my order after the estimated shipping time has expired. Contacted PayPal and I received my full refund, however the money isn't showing on my bank statement and the refund was received on 22 September, what might be the reason for that?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nkhoma

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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