Unrecognised payment. ("PAYPAL *STEAM GAMES <removed> GB")

milkiben
New Community Member

Does anyone know what:
"PAYPAL *STEAM GAMES <removed> GB" is?

I've searched both of my steam accounts and I cannot find what it is. It is not showing on my PayPal transactions but it shows on my bank card that it has been charged to it. I have not bought anything for £7.00 yesterday (the day of the purchase apparently) so I was wondering what this is.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@milkiben 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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Tose525
New Community Member

I also had the same problem

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