Unauthorized Money Transfer

LH850
New Community Member

On July 4, someone hacked my PP account and withdrew $999.88.  What didn't come out of my PP account came from my banking account.  I received notice that a refund was being processed, but it would take 5 days.  I filed a dispute, but it was closed before the 5 days.  On day #6, I received an email that the refund had been canceled.  I called PP, and the CSR told me a new case would be opened, but it may take 24 hours, and I also should receive my refund soon after.

 

Has this happened to anyone else?  If so, what was the final outcome?  Was it positive?

 

Thanks!

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