As my account was recently limited, I had to go through the painful steps of confirming my identity and address. For the verification of my address, I had to provide a tax return document. The document I had was filed by an accountant, and as such, had the P.O. Box of that accountant. However, I just received an email from PayPal informing me that my address could not be verified, for the following reason:
"The proof of address document you provided includes a P.O. box instead of a residential address. Unfortunately, we can't accept P.O. boxes. Please upload a new document that includes your residential address."
I want to be able to resolve this, but apparently PayPal can't just contact the accountant through the tax return document given.
