I have called repeatedly concerning my account. I have been double charged for an item because of your system issues and now I can't get you all to give me my money back. I talked to one rep who said I would have a resolution within 13 hours and it has been well over 24 hours and I have yet to get a decision or get my money back. Another rep I talked to said she would transfer me to a supervisor and she left me on a dead silent hold for over an hour because she thought I would hang up and when I didn't she hung up on me. I am closing out my Paypal account and I will NEVER do business with you all again. This has left a bad taste in my mouth. I will also be contacting BBB to inform them of your fraudulent practices and how you all are stealing money from your customers.
