Seller ZERO protection, unauthorized transactions

Kate_Cat
Contributor
Contributor

Dear PayPal customers and PayPal stuff, let me introduce the case we've faced with as a seller.
- The case is about seller ZERO protection from any kind of frauds or buyers cheats.
- The case is about complete lack of competence and indifference of the PayPal support team, who each time answered with templates without reading the essence of my question.
- The case is about 6 transactions, 4 of them turned up unauthorized! In all cases buyers claimed that were hacked, PayPal initiated chargeback and all disputes were closed in buyers favor despite the fact that goods were delivered to the buyers (digital key - PC game)
- Example of the sold item: https://www.ebay.co.uk/itm/123039490624

 

I do not see any more reason to continue a useless discussion, spending my time on useless support team!

 

All conversation from the begining is public now, anyone can read this using link below:

https://docs.google.com/document/d/1QBVDD9Ume-85qEVb4I8Khl-3myi-tLEag0HiWHnN_XU/edit?usp=sharing

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