Scams

Clutha1999
New Community Member

I ordered some Sketchers from Sketchersonline website I got Nikes very poorly made Nikes my refund was denied because I would not spend $67.50 to return shoes that cost me $95.00 . I don't understand why Pal pay took the side of the scammers as if I had wanted "Nike" I would have went on a Nike website.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Clutha1999 

 

 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.





Advice is voluntary.
Kudos / Solution appreciated.
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