I ordered a voice activated 12 inch tall Yoda figure. They sent me a little 1 inch action figure. PayPal said I have to send it back to get a refund. The company sent me an address all in Chinese!! Get not get through to PayPal!!
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
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