Recourse on money accidentally sent to wrong email #money

[kavallon]

I mistakenly sent money to a wrong email address.  I tried the Resolution Center but my case was almost immediately closed saying it was a valid transaction.  I requested a refund from the user through PayPal and sent the user an email and have not heard back.

What are my other options for retrieving my money?

[kernowlass]

@kavallon 

You should have had a refund if you opened a dispute for non receipt of item as the receiver would have had nothing to send you.

So what dispute did you open???

[kavallon]

The only dispute I could enter was "unauthorized" .  I did not see any other options and now cannot do anything else via Resolution Center.

How can I do any other dispute?

Thank-you very much!  Ken

[kernowlass]

@kavallon 

How did you send the money then? Only if you only had the option of unauthorised it sounds as if you used the friends / family option???

If you did then...............

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.
You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.