Received 2 MREURIO Watches. Did not order. There is no additional activity on my account either

Naz2771
Contributor
Contributor

So I went to the mailbox and found two of these crappy watches addressed to me.  I didn't buy them either.  I did buy two folding laptop type tables and a multi-tool type of camping shovel at separate times through a Facebook about add two months ago.  Neither of which have never arrived.  I'll never do that again.  I didn't see any new billings against my account, but am keeping an eye on it just in case.  "Caveat Emptor" I reckon........

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Naz2771
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Follow-up 4/16/2021. I got a response from the vendor Tech Ltd who said they delivered my order BS! I ordered two, laptop tables for my kids and these A-Holes sent me two $5 watches and charged me the $38 I paid for those tables. It will cost me more to return the watches to China for credit then they are worth. Word to the wise: if the vendor does not have a domestic telephone number to contact them, DON’T BUY THAT PRODUCT!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Naz2771 

 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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Ankukehm
New Community Member
Sie können innerhalb von 180 Tagen nach Zahlungseingang eine Streitigkeit im Resolution Center Ihres PayPal-Kontos eröffnen. In meinem Account gibt es keinen Link, um eine Streitigkeit zu eröffnen, obwohl noch keine 180 Tage vergangen sind. Wie kann ich PayPal kontaktieren?
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Naz2771
Contributor
Contributor
Follow-up 4/16/2021. I got a response from the vendor Tech Ltd who said they delivered my order BS! I ordered two, laptop tables for my kids and these A-Holes sent me two $5 watches and charged me the $38 I paid for those tables. It will cost me more to return the watches to China for credit then they are worth. Word to the wise: if the vendor does not have a domestic telephone number to contact them, DON’T BUY THAT PRODUCT!
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