Payment sent to wrong person through phone number

tciavarella02
Contributor
Contributor
Could someone please help me? I sent my rent to my landlord through the PayPal app. It prompted me to access my contacts and send it through her phone number. So I sent it and it went to a completely different person. I talked to my landlord about it she showed me her account and it was the correct number I sent it to associated with her account. So I called PayPal and they said the phone number was also associated with another account. No one has been able to give me a straight answer about this. Why would they prompt you to use a phone number then let two different people use that phone number??
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