PLEASE HELP ME

Agrataaa
Contributor
Contributor
excuse me, I am very very asking for help from those who understand better ... my account was hacked and he changed all of my email account data and cellphone number and in my account I have a balance of $ 355.70 how can I retrieve my account again?
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Agrataaa 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

IF YOU CAN'T LOG IN THEN USE THE GUEST OPTION.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agrataaa 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

IF YOU CAN'T LOG IN THEN USE THE GUEST OPTION.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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