KanMilWorlds is fraudulent website.
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I had the exact same thing happen to me and PayPal just sent me an email denying my case. It seems very odd to me that PayPal supposedly got a response from the merchant claiming "This decision was made because we received shipment tracking from the merchant confirming that the merchandise was delivered." when I have not been able to get a response from them. I don't think they did anything but enter the fraudulent UPS tracking number in their tracking system which says it was delivered the same day I purchased it but checking the full tracking shows it shipped 2 or 3 days before I purchased it. I agree either PayPal is in on the scam or they are enabling this supposed company to continue to scam people. Either way I am likely done with PayPal, so much for a secure Payment method, I would have been better off to pay for it with my credit card at least they would have refunded my money.
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For me the fraud happened in PayPal's side. There is absolutely no issue or complaints regarding my newly opened account but it was suddenly and unjustly put into "limited" status without informing me why. I am guessing that this might have been done by an irate PayPal Customer Service Agent (maybe Emmanuel-he was the last person I talked to) just because he decided that he no longer wanted to provide the customer support regarding my previous account which was closed by PayPal despite still having money in it. It was only $13. Putting my new, fresh and clean PayPal account on hold is terribly unjust. Its literally power-play just because Customer Service Agents know our limitations. Now I am imposed to attach several information about me which could compromise my privacy. In fact how can I trust PayPal to handle private information properly when their Customer Service Agents do things like this in a snap of a finger?
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You seem to be a decent person just doing your own business, making a living. You deserve a happy ending for your issue. PayPal wouldn't have decided in your favor if it weren't obvious. They just needed to choose between "right or left". I'm currently looking for someone in the higher up to report my issue. I cannot trust a Customer Service Agent who has no ethics to handle my information properly.
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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I had no luck with PayPal assisting me with this obviously fraudulent company. In my case, the tracking number indicated that the item was delivered
on 4-21, even though I hadn't even placed the order until 5-13. Fortunately, I've gotten my credit card company on the case. This horrible service from PayPal is going to cost them my business. I will make every attempt to pay using other methods now. I don't reward companies who shirk their responsibility to their customers.
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