Identity fraud

andreidaniel123
Contributor
Contributor

Hello guys,

 

Someone managed today to enter in my PayPal account somehow even though I had activated every security level that is possible, he then tried all my 3 cards and finally managed to draw some money out of one account, again, without receiving notification or sms or anything. 

 

Then, he proceeded by deleting my account. 

 

So now, I am without my main PayPal account and without my money.

 

What can I do next? 

 

Thanks,

Andrei

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3 REPLIES 3

andreidaniel123
Contributor
Contributor

Some help please?Some help please?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@andreidaniel123 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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andreidaniel123
Contributor
Contributor

Hello,

 

I tried speaking with them, and they said that that account was closed years ago. How can they say this when the guy used it yesteday to take money from one of my bank accounts into his paypal, then closed it? 😕

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