How do I open a dispute, if I didn't use my PayPal account?

CameronPerrette
New Community Member

I open a dispute, if I checked out using PayPal guess, and not my account? I have the receipt email, and all the information, but because I didn't use my account, I can't open a dispute.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CameronPerrette 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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