How do I get a refund from paypal

[GillianFoxD]

Hello, i purchased an amazon fire stick and remote yesterday. ITEM ************ via ebay Claudemir <removed> (dickensonzoe19) and have been message by Zoe <removed> to say that the item has been removed and that her ebay was hacked and it was a scam. She had no fire sticks for sale

[kernowlass]

@GillianFoxD

What does it say next to the transaction in your Paypal account?

1. Pending / Unclaimed.
2. Pending / Unclaimed with a cancel option.
3. Completed / Sent.

[GillianFoxD]

it says available

[GillianFoxD]

its not a refund from paypal, its a transfer into my bank account from money someone has sent me. when i try to transfer it says some banks and cards are not set up to transfer atm.