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How do I file a complaint against paypal

arhashmi60
Member

How do I file a complaint against paypal

Apple has sent me my refund and a credit memo as proof for refunding me and paypal still wont give me my refund back and i am being forced to pay for a product i returned which is absolutly unfair! If anyone knows who i can contact to get my refund back please help! I have called Paypal and they dont want to help at all! My credit card company recieved the Credit memo from Apple so they closed my case as resolved because on the credit memo Apple clearly states they crdditted my paypal account but Paypal is lying to me and not providing my refund, they dont even bither to inquire about it. Please if someone knows who i can call or email at paypal or anywhere to get my refund let me know. Thank you
1 REPLY 1
kernowlass
Esteemed Advisor

Re: How do I file a complaint against paypal

@arhashmi60 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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