HELP PLEASE

[Sarahloup87]

I sold 2 items on ebay totalling £1020 a women who bought them asked me to send her a payment request through paypal and she will pay as I will get the money quicker then her paying through ebay, I did and I recieved notification from PayPal the money had been recieved but I had to send proof of tracking and postage anyway long story short I sent the items and she recieved them and the mowny was still on hold PayPal kept saying I would have the funds in 24hrs they were having technical difficulties well today all that changed PayPal emailed me saying the lady had sent 500 more and I had to refund that and send proof and they will send me all the payments plus the 500 extra she paid here's the thing they want me to refund to ziglu bank account in another persons name, i don't have 500 but even if I did I wouldn't send it ziglu is a crypto bank account and untraceable mostly fruad what do I do he has the 2 items but I haven't got her money and I think I'm being scammed for more money I feel like crying and paypal just won't help

[kernowlass]

@Sarahloup87 

Sadly paypal won't help as none of the transaction was done via paypals site, you just received fake paypal emails.

The SCAM is that they may buy on Ebay but they use an anonymous or hijacked Ebay account and do not have a Paypal account so they can't use Ebay checkout.

So they encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Once you have become a victim they may try again with more fake Paypal emails with other ''reasons'' that you must send them a payment for custom fees / to verify, expand or upgrade an account anything to scam you for more money.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram, Western Union, Bank Transfer or any sort of gift token or voucher.