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ok i have the case file from PayPal with no protection at all from fraudulent sellers when they know dam well they are harboring fraudsters
kind of like how buying black market cigarettes' support under world activity
PayPal them selves are involved with these types of fraudsters
they say they investigate and you know if truth be told then we have to paint them with the same brush
we give them all the details ... the company/transaction id / the item and description/ and even pictures of disputed items
yet they still support the fraudulent sellers and wont do anything about it
they are scared that the merchant might not use PayPal
so then PayPal wont benefit from the millions of dollars of fraudulent money
lets go PayPal support the crime and other terrorist's organization
seller : <removed>
even their websites are fraud
<removed> this is from PayPal they even know they are fraudulent websites
b3cuase you to are involved in these fraud activities
normal citizens would be arrested and charged
but oh no not Paypal
not the seller
just the buyer who is always punished
oh yes go ahead Paypal you can deleted this but i am cross posting this to other sites with the seller and your support id Case ID: PP-D-94993782
just for the reading
They won't remove your post, you have not broken any rules and are entitled to your opinion.
Paypal would not be able to check every seller / merchant in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The BEST thing is to not buy from them in the first place, to recognise them.......
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
ok if you are not using paypal anymore then i won't give you advice on what to do next with your issue.