Fraud help please
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased a storage shed from a link on a community buy sell from Facebook. I never received anything confirming the order other than from PayPal. I have tried to contact the seller at the email address provided on the receipt, the email comes back as no such account. Of course I have a transaction ID as well as a receipt number the payment does not show on my PayPal account, I can't use the resource center to file , I tried to search this vendor on PayPal, and it is not listed. I also went back to the website link as I had forwarded it to myself, and it is gone. Has anyone else had dealings with Kathi <removed> there was an email address at mail.com that was used.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Was this a phishing email? in PayPal Basics Archives
- I was denied resolution twice in Disputes and Limitations Archives
- fraud in Disputes and Limitations Archives
- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- Payment Pending (auth. in progress) merchant cancelled order in Payments Archives