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Escalate to PayPal

durjoy152016
Contributor

Escalate to PayPal

i am unable to find Escalate to PayPal option. option to escalate doesn't appear at the bottom of the relevant page.

4 REPLIES 4
kernowlass
Esteemed Advisor

Re: Escalate to PayPal

@durjoy152016 

 

Would help if you said which dispute you have opened???


Advice is voluntary.
Kudos / Solution appreciated.
durjoy152016
Contributor

Re: Escalate to PayPal

@kernowlass 

item not received.

 

kernowlass
Esteemed Advisor

Re: Escalate to PayPal

@durjoy152016 

 

Click on view and it should be on that page.


Advice is voluntary.
Kudos / Solution appreciated.
durjoy152016
Contributor

Re: Escalate to PayPal

@kernowlass 

it shows "app.messages.buyer.CannotEscalateYet" . Why????