Email or snail mail address

df1995
Contributor
Contributor

I have MANY unauthorized charges. I need an email or snail mail address to report them. I don't want to use dispute resolution because I HAVE NO RECORD of my complaint.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@df1995 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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