I have the same problem, I been trying to reach PayPal and the merchant with no success, I'm sick and tired of disputing and the results are always in favor of the merchant no one wants to lose money. I guess we need to stop purchasing from unknowing companies and stop using PayPal if they are not going to be responsible for the merchant they should do extensive research and have lots of requirements for those businesses that use they services maybe then they will stop taking hard working people money with out delivering the product purchased and think that is ok. 😠 😠 😠
