Can a buyer open another case when first case was closed by paypal?

marmarides
Contributor
Contributor

I recently sold something and I think the buyer wants to scam me. One month after buyer confirmed she received the item, she opened a case on paypal stating she never received it. I provided the tracking number that showed 'delivered' and paypal closed the case in my favor. I am afraid she will open another case for the samwe item, saying it is not as described - would that be possible?

Thanks in advance for any help!!

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1 REPLY 1

marmarides
Contributor
Contributor

Also, not sure if this matters, I was informed by Paypal that the buyer initially 'opened a case with their financial institution', so I guess they filed a chargeback? Now that the case was closed in my favour, can the buyer open another case for item not as described?

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