I saw a fused glass bird item advertised on Facebook. As it would go great in the garden I ordered the whole set from the store front White Cold (Besla Technology) imagine my shock today when a small light box arrived with some cheap plastic toy birds inside. On writing to the company I googled fused glass birds (as the were no longer on their site) and found the exact same images and description in a small etsy shop. This company are harvesting images and descriptions of products from small businesses and are conducting fraud on unsuspecting buyers. When I contacted them they responded and said I am mistaken I have received my item?? Despite showing them photographic evidence. I have now raised the dispute AND provided the proof via Paypal resolution and apparently I can get a refund if i return the received item. This I am going to do but pretty disgusted that paypal is allowing fraudulent vendors to continue to use their platform. Not only are they cheating buyers but are using the images and descriptions of products of genuine sellers to do it. If I can find this information in a few minutes then certainly Paypal should be able to and take effective action to shut down fraud. What a shock to find so many others talking about the exact same company here and still Paypal has taken no action!!!