I have had my reader for a few months, but have only had to use it once in that time. I now have need to use it again, and it is dead. I am charging it now, but how do i even know if it is charged? The Bluetooth light is flashing now, is it charged? Still charging? Broken?! Who knows. Trying to find this info in the instructions is impossible, same with on the site. Maybe I am not looking in the right place. Having skimmed this thread, it would seem I am not alone in having battery issues. When I received it, i charged it up, then a couple of days later when I wanted to use it, it was flat. Had to charge again. It has also been turning itself on for no reason, while it is in it's box! No wonder it is always flat. I thought the recent update to it would bring improvements, but nope, flat as a pancake. I am going to complain and get it exchanged, I think it was a year for warranty. However, others have said the new unit is just the same, why is paypal doing nothing? Also, if I get a replacement and it is the same, will I get another exchange? Will it keep happening until my warranty is up, or does warranty start again with each new unit?! The only reason i wanted the reader was so I could take mail order credit card payments. My other option at the time was World Pay, beginning to think I should have gone with them instead =/ only reason i went for Paypal was because their reader was cheaper at the time i purchased, and because I have been a loyal paypal customer for 15 years. Guess loyalty means nothing nowadays! I will leave it to charge overnight, see how it is tomorrow.
