shipping damage

gpz
Contributor
Contributor

I bought a used amp and seller shipped it UPS. It arrived damaged and not working. UPS picked it up for what I thought was a local inspection, but returned it back to point of origin. UPS approved the damage claim and refunded the tax, duties and brokerage costs I paid at this end. They offered the seller $100 initial settlement which is less than 1/4 of what I paid. Seller now has my money and the damaged amp and refuses to refund the purchase price. I've opened a dispute. How should this work? Thanks, 

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2 REPLIES 2

theguyzrock
Contributor
Contributor

In this case the seller must refudn your $.

 

It is sellers fault for not insuring properly for full amount.

 

Try and see if you can open a dispute still to get your $ back as item not as described, etc...

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gpz
Contributor
Contributor

Paypal ruled in my favor and refunded full amount including shipping.

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