Hello & thank you to everybody for posting. I found this to be a great resource for information.
I have two Pay Pal Access cards on my Pay Pal account which we use daily.
Over the last 36 hours both cards have have been declined on 4 different occasions, very embarrasing when it happens.
Anyway I phoned customer services to find out why, as we have massively more than enough funds in my Pay Pal account to cover the card transactions.
The lady I spoke to was very helpful & I only waited for 2 or 3 minutes before I had a human to speak to.
Our problem was that my card was pre-authorised for a hotel stay over last weekend that I cancelled because of the weather. It was bookings.com & according to their conditions I was allowed to cancel at no cost before noon on the day of arrival.
No problem at all regarding bookings.com but for some reason it was flagged through Pay Pal & my cards were blocked.
Easily solved & I was impressed by the service.
I hope this helps someone.
Kind Regards,
Shaun.
