Hi guys, asking here since the customer support numbers isn't going through and messages aren't really answered via chat and maybe someone has been in this situation.
I issued an invoice of 800 USD to a client with partial payments of 200 USD allowed.
The invoice total was broken down to 3 Items (300 USD, 300 USD and 200 USD).
Client pays 200 USD.
Client cancels project after few weeks and we agree to revise the payment to reflect this;
His payment would only be 150 USD so I issue a refund of 50 USD.
Now invoice obviously still states that he owes me, however, I don't find a cancelling options in the invoice.
I try to edit the invoice by removing the two 300 USD items and revise the 200 to 150 USD.
After this, the invoice still states he owes me 450 USD.
I can't seem to find an option to make this invoice to match the current situation where it would just state the 150 and that's it.
The only way I seem to be able to do this is by editing the invoice by selecting 'record payment' via 'other' but unsure now. Any tips are greatly appreciated.
