PROBLEM WITH MY PAYMENT I SENT CAN ANYONE HELP

shaun13
Member
Member

Hi i just made a payment for some carparts ..Added them to my basket then went to pay for them.Singned in to pay with my paypal account and then clicked the confirm and pay button.After clicking the button this is what i am getting ,a yellow triangle  and  saying "your payment is already being completed thanks for using paypal " .

 

I have not got any receipt sent to my email or anything,nothing showing in my paypal account history .So now i don't know whats going on ..i opted to get the parts on a fast delivery  as i urgently need them.Trouble is i don't know whats happening now.I don't want to  oder else where incase i get charged twice.Anyone shed any light on this.I did notice the seller saying  "almost gone " on the listing .Smiley Frustrated need to get hold of these parts.very frustrated !!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Sometimes takes a few minutes or so to update and get your email.

 

Try re-freshing your paypal summary page and see if the transaction shows up.


Advice is voluntary.
Kudos / Solution appreciated.
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shaun13
Member
Member

Hi thanks..I have tried that and it's been at least 40mins since i ordered !  I still have the page open that says checkout  ,confirm order .like i said the paypal box  button is greyed out and the warning triangle with the above message that i posted in first post is there .cannot understand why no confirmation email saying congradulations you have just bought item etc  or nothing  on my screen confirming it.

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shaun13
Member
Member

Well i have chanced it and reordered it as i noticed the item was still showing in my basket .I now   have the confirmation email etc but cannot understand the message from the first attempt at purchasing it.Smiley Mad

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