PAYMENTS

ZELINA
New Community Member

I HAVE NOTICE AFTER CANCELLING MY PAYMENT TO A PAYPAL ACCOUNT TWICE AS THEY HAD WRONG EMAIL TO PAYPAL THE TWO PAYMENTS HAVE COME OUT OF MY BANK ACCOUNT COULD U TELL ME WHERE MY MONEY IS PLEASE

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

If you were able to cancel the payment then odds are that the seller made a mistake wiht the email address on their auction and could not accept your payment.

When you pay a seller it is never instant > paypal pay for you then start the process of uploading your funds to paypal from your funding source.

So when you cancel that payment (as the seller can't accept it), then those funds can't do a u-turn > they have to process through to paypal who will then either return them to your account or credit your paypal balance but that takes a few days.
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Kudos / Solution appreciated.
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