Please i need help

Hichour
Nouveau membre de la communauté
Please i need help evry time i try to verfy my visa card it say we were unable to set up your subscription using the selected card. try another card. and i called my bank and said that there is no problem for them and that the card is fully active Please i need fast help to active my card.
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1 RÉPONSE 1

PayPal_Sean
Modérateur
Modérateur

Hello @Hichour, Welcome to the Community and thanks for posting.

 

I'm sorry to hear you are having trouble verifying your card. Cards are country-specific, so your card must be from the country you created your account. Also, if it is a pre-paid card it will not link to a subscription. Please the below link for more details on updating your subscriptions. What is an automatic payment and how do I update it? (paypal.com)

 

I hope this helps.

 

- Sean

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