withdrawal to my card still pending...

DutulescuRemus
Contributor
Contributor

Hello!

 

I have made a withdrawal request on May 6th and, even now, after 48hours+ it is still pending... Any idea why?

 

I made lots of withdrawals and this NEVER happened so far (except last week, but I canceled it after 3 days).

 

Can anyone help me?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

Withdrawals can be up to 72 hours.


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DutulescuRemus
Contributor
Contributor

72 hours passed now, withdrawal still pending.

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kernowlass
Esteemed Advisor
Esteemed Advisor

Contact customer services and they should be able to release it for you >>>

 

Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent.

OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.





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DutulescuRemus
Contributor
Contributor

I can't call the Customer support, I'm from Romania, not from the UK.

 

I have contacted them via e-mail though (yesterday), waiting for their reply now...

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kernowlass
Esteemed Advisor
Esteemed Advisor

Did you read the last 2 lines of my above post??

 

Emailing them is not a good way of contacting them.........thats why I posted the last 2 lines if you could not call them.

 

Also if you are from another country and posting on the UK board it would be helpful to state that as paypal is country specific and you could get the wrong info if we gave you advice for UK paypal accounts.


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