"Transfer To Bank Account" Page is broken/buggy
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Hi all,
anyone else getting this?
Since last Thursday when I go to the "Transfer to Bank account" page..I fill in an amount and select a bank account. Hit confirm and the page *looks* like its doing something.. but then stops and sits there.. doing nothing. Strangely it still has the value I entered in the "Amount" field.
I've tried this on 4 different PCs/3 browsers/Mobile app with no joy. The only difference being on the mobile App it says "Withdrawal Failed"
Theres plenty of funds in the account and I withdrew money only a week ago with no problems.
I've been onto CS three times.. First they said it was just me.. then that it was affecting a number of users, and the third time they didnt know! Its apparently with their technical support team - the one they keep in a bunker somewhere as they have no access to phones or email apparently! CS say they have no idea when the problem will be fixed.
any ideas?
Cheers
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The issue you are having is a Security Feature PayPal are attempting to implement and have been attempting to implement since the beginning of February.
Have you added a new phone number? banks? credit card? recently.
I have noticed on a number of client accounts that PayPal recently made some changes, you now get asked to confirm you identity to make a withdrawal.
They will want to confirm your identity by
1) Sending a text message with a code
2) Calling you with a code
3) Confirming your Credit Card number
4) Confirming your Security Questions
5) Confirming your Bank Account number
Therefore changing or adding new details for the above "flags" your account, once you have made a change it will no longer use that method to confirm your identity and it may move on to another method, if it doesnt your f***ed.
Even if you do manage to confirm your identity, you will still have to wait 72hours or more for PayPal to do additional security checks (PayPal to English translation: security check = 4% interest in PayPal's bank)
My advice, Give up, donate your money to charity, buy some porn, buy a hosting package create a file called index.php with the following code in .....
<?php echo "PayPal **bleep**"; ?>
or any other unuseful thing you can think of.
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I have the same problem as OP.
When I phone PayPal they say email PayPal when I email them they say phone Paypal.
Any idea how I can get paypal to withdraw the money into my account its beyond a joke the money is avalible PayPal tell me to withdraw it countless emails and still nothing? **bleep** customer service as usual

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