PayPal payment on hold

Jasonarnold11
New Community Member
I made a sale on PayPal on the 9th and the buyer has paid and left me positive feedback but still can't use the money and it's being held
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2 REPLIES 2

Saracen11
Contributor
Contributor
Had mine for a week now I can withdraw it, it’s going to take 72 hours to reach my account, it’s crazy I sold the item in 4th March buyer had it on 6th March and i’m Still not paid
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jasonarnold11

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
This is the new seller hold that every single seller on Ebay has or will go through.

Also Ebay feedback has no bearing on payment release. Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



Advice is voluntary.
Kudos / Solution appreciated.
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