No balance to transfer

curly92
Contributor
Contributor

I have £16 pounds in my paypal account, I want to transfer it into my bank account. But when I try to transfer it says there are no funds available. I have tried looking on the community, but cannot find an exact answer to my problem.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@curly92

 

Are the funds actually showing in your paypal balance?

Are the funds cleared and not pending?

Are the funds in your own country's currency?


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curly92
Contributor
Contributor

Yes to all 3 questions.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@curly92

 

Thats strange then, your sure it wasn't a refund just showing in your activity and not in balance?

If not then all you can do is give customer services a call and they can view your paypal account for any issues on the reason why.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".
In the UK its free from any landline phone.





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