My Ebay User ID has been registered by another Paypal Account

Yelwor
New Community Member

Bit of a strange one.  Had an Ebay and Paypal account for many years.  They were both set up at the same time and i have never changed or used different accounts.  Noticed on Paypal today that i could link Paypal with by Ebay account.  Entered my ID and Password and it says "This auction account has already been registered by another PayPal account".  I got hacked a couple of years ago.  Is it possible my hacker linked their own Ebay account to my Paypal?  How do i go about getting this changed?

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1 REPLY 1

PayPal_Arda
Moderator
Moderator

Hi Yelwor,

 

I am sorry to hear this. I can’t view or discuss your PayPal account details in here publicly. I would advise contacting us for more assistance. Here is how:

 

You can contact us by email or by phone.

 

To contact us by email:

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click Contact near the bottom of the page.
  3. Click Email us and follow the on-screen instructions. (Even if you're unable to log into your PayPal account, you can still send us a question. Under 'Unable to log in?' click Continue and follow the on-screen instructions).

We'll try to get back to you within 24 hours.

 

To contact us by phone:

 

Please call us for free on 0800 358 7911. We're open from 8am to 10pm Monday to Friday, from 8am to 9pm on Saturday and from 9am to 9pm on Sunday. Otherwise, you can call the Dublin Help Centre directly on 00353 1 436 9004. Rates from overseas landlines and mobiles may vary.

 

I will help. Thanks for posting!

Arda

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