Help ChargeBack

[shadycr7]

hello, what if i selling some one items in a game and he sent me money then he going report that he didnot get anything, please help

[kernowlass]

Was the item physical or virtual?

Has he opened a paypal dispute and if so what for?

You need to give some details if you want advice.

[shadycr7]

i sell to him something gold in a game name Silkroad online via paypal and he now after i give him gold in the game with 100$ for example he can say to the paypal he didnot receive anyhting so what i do?

[kernowlass]

As long as you have some proof that you supplied the item then you may be ok.

But as there is no seller protection for virtual items it is always a bit of a risk selling them.

You still have not said if its a paypal dispute or a chargeback, if its the latter then you probably won't win.

[shadycr7]

so what i do.. he sent me 100$ and know if he do report to back his money and i give him items in game what i do

[kernowlass]

Nothing you can do, if he opens a dispute then you respond to it with any info that you have and paypal will make a decision or the credit card company.

[shadycr7]

bro, The Problem how i prove its at game he easy say he receive the wrong item really i need help about that ? i can show SS in the game? paypal is safe for buyer not for seller 😞