Account limitation?

[djholusa]

Ok, So i get a account limitation for 180 days, I email Paypal to see what i need to do to fix the problem. They respond with a generic email. Telling me look at the list of things i need to do to lift the limit...  There is NOTHING.. also in the email it tells me to call in..

Problem is im 100% Deaf. paypal does not offer tty services so HOW am i supposed to talk to these non exsistant people?

Paypal, I have emailed you a second time. If i do not get some sort of HUMAN answer as to why you are holding my money for 6 Months, I will file a lawsuit under the disabilty act!

I want answers, and in your terms, you say you will answer our questions.

this is what i get as a responce... Not even so much as a answer to why im limited..

We recently noticed an issue with your account.

Case ID Number: PP-001-273-010-633

What to do next

Because of this issue, your account has been permanently limited. We
understand this may be frustrating and inconvenient but you'll still be
able to see your transaction history for a limited time.

You can get more details about your account limitation in the Resolution
Center. For more information, please contact us and we'll do our best to
help.

You'll be able to withdraw money from your account within 180 days. We'll
email you when it's available. We just want to make sure that you have
money in your account to cover any payment reversals.

So, Paypal is going to hold MY money for 6 months? interest, and tax free??  I do not think so.

Its lawsuit time, unless I get one human answer!!

[djholusa]

So I reply to them by email.. and get yet another generic response to my question..

Thank you for inquiring as to how to restore access to your account.

PayPal is constantly working to ensure security by regularly screening
the accounts in our system. We recently reviewed your account and need
more information to help us provide you with secure service. Until we
can collect this information, your access to sensitive account features
will be limited.

To return your account to regular standing, please complete the
checklist items indicated when you login to your account and click on
the link provided on the "Account Overview" page.

The link will appear as: "Your account access is limited: Click here for
Details."

Once you complete all of the checklist items, our Account Review team
will review your case and send you an email with the outcome of the
review. Cases are reviewed in the order they are received.

We regret any inconvenience, and we would like to restore your access as
soon as possible.

Please do not respond to this email, as responses to this message will
not be answered.

This still does not tell me anything other than its a generic email. If i have friend call in for me ( remeber im Deaf) they wont talk to him because he is not me. Paypal, you are really setting yourself for a lawsuit, considering your not even a financial institution by any means.