service@intll-paypal.co.uk

rdg140150
Contributor
Contributor

Is this a genuine PayPal e-mail address.

The e-mail it comes with contains NO personal information, not even my name, the e-mail subject is "We've limited your PayPal account access. Please follow these steps to resolve. (Case #PP-001-546-712-049 - ORM001)"

The e-mail text is:-


Dear PayPal user,

We recently received a report of unauthorized credit card payment attempt
associated with this account. To protect you against any further unauthorised
payment attempts, we've limited access to your PayPal account. Please take
a minute to review the details below and what steps you need to take to
remove the limits.

-----------------------------------
Details of disputed transaction
-----------------------------------


Case ID Number: PP-001-546-712-049

-----------------------------------
What to do next
-----------------------------------

Please download the form attached to this email and open it in a web browser.
Once opened, you will be provided with steps to restore your account access.
We appreciate your understanding as we work to ensure your account safety.

-----------------------------------
Due dates
-----------------------------------

Please get back to us as soon as possible.


-----------------------------------
Other details
-----------------------------------

There are no other details for this transaction at this time.


Yours sincerely,
PayPal

----------------------------------------------------------------------

Please do not reply to this email because we are not monitoring this inbox.
To get in touch with us, log in to your account and click "Contact Us" at
the bottom of any page.

Copyright © 2013 PayPal, Inc. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A.
Société en Commandite par Actions
Registered office: 22-24 Boulevard Royal, L-2449 Luxemburg
RCS Luxemburg B 118 349

PayPal Email ID PP1549

 

Case ID Number PP-001-546-712-049.html

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

I can see its a spoof.

 

1. Paypal always address you by your full name eg Dear John Smith.

2. Paypal NEVER tell you to enter sensitive log in info or financial info via a link in an email or a download.

 

https://www.paypal-community.com/t5/Access-and-security/Spoof-Phishing-Emails-Tips-on-how-to-identif...


Advice is voluntary.
Kudos / Solution appreciated.
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rdg140150
Contributor
Contributor

Thanks for that.  I saw it as a likely phishing exercise but thought I'd ask anyway, partly for confirmation as partly as a warning for others.  For my own security I will never follow links from an e-mail, always preferring to use my own stored link.

Thanks again

 

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rtpartie
Member
Member

Scam all the way.

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catmacgds
Member
Member

@rtpartie wrote:

Scam all the way.


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>Restore your PayPal account - PayPal</title><link REL="SHORTCUT ICON" HREF="https://www.paypalobjects.com/WEBSCR-560-20090302-1/en_US/i/icon/pp_favicon_x.ico"><style type="text/css">body{text-align:center;}#main{margin: 0 auto;width: 760px;font: normal 12px Arial, Helvetica, sans-serif;}img.logo{cursor: pointer;}#header{padding: 20px;border-bottom: 5px solid #003366;}div.big_orange{color: #C88039;font: bold 17px Arial, Helvetica, sans-serif;}td#info{text-align: left;padding-top: 12px;}div.secure{text-align: right;}div.secure img{margin-bottom: -4px;}td#body{border: 1px solid #ccc;padding: 20px;text-align: left;background: url(https://www.paypalobjects.com/WEBSCR-560-20090302-1/en_US/i/scr/scr_backGradient_1x250.gif) bottom repeat-x;}#form input{border: 1px solid #adc2d6;margin: 4px 0 4px 0;padding: 2px;}span.help{color: #888;font-size: 11px;}select{border: 1px solid #adc2d6;}button.submitBtt{background:#ffa822 url(https://www.paypalobjects.com/WEBSCR-560-20090302-1/en_US/i/pui/core/btn_bg_submit.gif) left center repeat-x;border:1px solid #d5bd98;border-right-color:#935e0d;border-bottom-color:#935e0d;}td.footer{color: #888;font-size: 11px;text-align:center;padding-top: 30px;}#all{display: none;}noscript #nscr{display: block;border: 1px solid #f00;font: normal 12px Arial, Helvetica, sans-serif;padding: 3px;text-align: left;color: #f00;}</style>



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