access to statement history

modelspot
New Community Member

Hi,
i'm trying to track down a payment I made in September 2015 but my history only goes to August 2016.

I googled it and found that apparently it shouldn't be a problem, but I don't know what I do wrong.

How do I access statements that are older than August 2015?

Thanks in advance.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@modelspot

 

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc


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