Wanting Out

[WantingOut]

Paypal doesn't seem to respond to my emails although they say 'a reply withing 48-72 hours' and having sent 3 messages to no avail I am now here.

• I would like to downgrade my business account back to personal.
• I have already created a new account, thinking it would be easier to close this and reopen new one.

I am unable to close my business account because paypal says i have a pending payment although all my transactions are showing as completed. I have no new purchases or any balances to transfer that might cause this.

I can't seem to get an answer from them.

So what is the next step?

hope someone can help.

I am now so annoyed with things i now just want to close both my accounts.

There also doesn't seem to be a relevant board for this sort of issue either. GREAT.

kind regards

[kernowlass]

You can post on any board to get help.

For customer services try one of these ways >>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

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I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.