SECURITY

Oscarbarker
Contributor
Contributor
I was recently emailed saying that someone had used my paypal to purchase something for $80, I do not have that in my paypal account or on my debit card. I am confused as to if this could have concequences for me and how to secure my paypal account. Someone please help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Oscarbarker

 

Sounds like Its a spoof email, DO NOT USE ANY LINKS IN IT.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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