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mel74
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Posted on
Dec-05-2014
12:55 AM
Had an email from paypal saying my billing agreement with ebay had been cancelled. I hadn't cancelled it. Then it wouldn't let me login to my paypal account. So I made a new one. What's going in. Help !
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kernowlass
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Dec-05-2014
03:10 AM
Did you cancel the online banking direct debit mandate for paypal??
If not suggest you contact customer services >>
Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
OR have you considered contacting Customer Service via Facebook or Twitter?
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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