How to reset or bypass the security questions

Sunlightsean
Contributor
Contributor

Hey,

so recently i've tried to log in to one of my old paypals to check something.

after realizing that i i forgot the password i tried to reset it and i don't know the aswer to the security questions.

I still have access to the email accout, but i don't know either the answers to the security questions and i don't remember the password of the paypal account.

is there a way to reset the password without answering the security questions?

(I can't reset the password from my phone as well, I'm pretty sure that i haven't added the phone number to the account)

 

Thank you for reading, have a good day.

(the account is not the one that I'm currently in, if that's not obvious)

 

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PayPal_Intars
Moderator
Moderator

Hi Sunlightsean,
 
Welcome to the community forum and thanks for posting.

Since this is a security check, all you need to do is give us a call on our free-phone number 0800 358 7911.

 

Intars

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